Refund & Returns

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For Restaurant Owner In case of payment did by mistake or in case of any payment related issues, we are not entitled to refund any amount. If it’s very crucial and any genuine problem is seen in our system than we can look into it and resolve the issue or issue refund. For Customer of Restaurant IN case of payment did by mistake or in case of any payment related issues for food ordered with Bombay express, we are not entitled to refund any amount. Restaurant Owner will be responsible for issue refund to customer for placed order in any case. Order Approval Bombay express is not responsible for any kind of order cancelation or approval. Delivery time, Taxes, Delivery Charges and Delivery times are decided by the restaurant owner. Restaurant owners are only responsible for any kind of updates and changes of extra charges. Bombay express is not taking any kind of taxes or extra charges from the customers. Communication Problems between Customer and Restaurant: In case of misbehaviour, miscommunication or any illegal activities done by customer and restaurant, we will not be responsible for any such activities as we are not taking any proof of their identity. Blocking or Deleting your Account If we notice any illegal activity then we have all rights to permanently Block your account without any notice and reasons bombay express